Free pick up at Póvoa de Santa Iria, Oriente, C. C. Colombo | Free shipping above 75€ | We ship to Portugal Mainland, Azores and Madeira

Looking for something?

Welcome to Special Requests!

Special Requests are intended to help you find any type of product you are looking for. It could be something very specific or even something that Canto da Sakura had in stock but is unavailable.

It's quite simple!

Just fill out the Contact Form below or get in touch via Instagram.

Contact Form

Instagram

Once on the Form/Instagram, simply indicate the desired product (figure, stuffed animal, books...) and, if possible, attach a photo of the product in question.

After receiving the order, we will contact our suppliers to check availability and value.

    Then just decide whether to accept it or not and wait for it to arrive at your home!


    NOTE:

    • Special Orders may take between 1 to 3 months to reach you.
    • For the order to be processed, you will have to pay in full for the order (product value + shipping costs)**
    • Once the order has been processed, the Customer will not be able to cancel, return, exchange or request a refund.

    ** Depending on the product you are looking for, there may be situations that require you to pay customs fees. In these situations, the Customer will have to make 3 payments: the value of the product, shipping costs from Japan to Portugal and customs fees.