Privacy and Cookies Policy
Privacy Policy describes how your personal information is collected, used and shared when visiting or shopping on the Canto da Sakura website.
The personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your internet browser, IP address, time zone and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual pages or products you view, the sites or search terms that directed you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information .
We collect Device Information using the following technologies:
- Cookies are data files placed on your device or computer and often include an anonymous unique identifier.
- Log files record actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address and telephone number. This is called Order Information .
By Personal Information in this Privacy Policy, we refer to Device Information and Order Information.
How we use your personal information
Generally, we use the Order Information collected to fulfill any order placed through the Site (including processing your payment information, handling shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you;
- Analyze our orders for potential risks or fraud;
- When aligned with the preferences you have shared with us, provide you with information or advertising related to our products or services.
We use the Device Information we collect to help us eliminate potential risk and fraud (in particular, your IP address) and, more often, to improve and optimize our Site.
Share your personal information
We do not share personally identifiable information publicly or with third parties except when required by law. We may share your Personal Information to comply with applicable laws and regulations, to respond to subpoenas, search warrants or other legal requests regarding information we receive, or to otherwise protect our rights.
Behavioral advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
Your rights
You have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us.
Data retention
When you place an order through the Site, we will maintain your Order Information in our records unless you ask us to delete the information.
Cookies Policy
What are cookies?
As is common practice with almost all professional websites this site uses cookies, which are small files that are downloaded to your computer, to improve your experience. This page describes what information is collected, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however, this may cause certain features of the website itself to be impaired.
How do we use cookies?
We use cookies for a number of reasons, which are listed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies if you are not sure whether or not you need them in case they are used to provide a service that you use.
Disable cookies
If you wish, you can prevent the setting of cookies by adjusting your browser settings (see your browser Help to find out how to do this). Please be aware that disabling cookies will affect the functionality of this and many websites you visit. Disabling cookies will generally result in disabling certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies.
Cookies we set:
- Account-related cookies
If you create an account on this site, we will use cookies to manage the registration process and general administration. These cookies will usually be deleted when you log out, however in some cases they may remain afterwards to remember your site preferences when you log out. - Login-related cookies
We use cookies when you are logged in so that we can remember this action. This saves you from having to log in every time you visit a new page. These cookies are normally removed or cleared when you close your session to ensure that you can only access restricted features and areas when you log in. - Cookies related to email subscriptions
This site offers informational or email subscription subscription services and cookies may be used to remind you whether you are already registered and whether to show certain notifications valid only to subscribed/unsubscribed Users. - Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. - Search-related cookies
Periodically, we offer surveys and questionnaires to provide interesting information, useful tools or to understand our customer base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after you change pages. - Forms-related cookies
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your customer details for future correspondence. - Site preference cookies
To provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.
Third Party Cookies
In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this site.
- This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us understand how you use the site and ways we can improve your experience. These cookies may track things like how long you spend on the site and the pages you visit so we can continue to produce engaging content.
For more information about Google Analytics cookies, see the official Google Analytics page.
- Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things like the time you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.
- Periodically, we test new features and make subtle changes to the way the site appears. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst understanding which optimisations our users appreciate most.
- As we sell products, it is important that we understand statistics about how many visitors to our website actually purchase, and so this is the type of data that these cookies will track. This is important to you as it means we can accurately make business forecasts that allow us to analyze our advertising and product costs to ensure the best possible price.
Version and Changes
This Privacy and Cookies Policy is effective from January 2023.
Canto da Sakura, at any time, may change the content of this Privacy Policy.
For any additional information, do not hesitate to contact us via the following email: geral@cantodasakura.pt.